ARTICLE 1: PURPOSE

 

The General Conditions of Sale described below detail the rights and obligations of the company Remarkable (Emma DERDERIAN) and its customers in the context of the sale of the following goods:

- Women's clothing

- Men's clothing

- Custom clothing order for men and women

- Order custom-made clothing for men and women

The customer declares that he has accepted the General Conditions of Sale applicable on this site when placing his order. Validation of his order therefore constitutes acceptance without restriction or reservation of the General Conditions of Sale.

 

ARTICLE 2: PRESENTATION OF PRODUCTS

The characteristics of the products offered for sale are presented in the description of the product concerned on our site. The photographs are not contractually binding. Remarkable (Emma DERDERIAN) cannot be held liable for any errors that may have appeared in them.

ARTICLE 3: VALIDITY PERIOD OF SALES OFFERS

Products are available for sale while stocks last. If a product is ordered and becomes unavailable, the customer will be notified of this unavailability as soon as possible by email or Instagram message. The customer will receive a credit or refund.

ARTICLE 4: PRICE OF PRODUCTS

Our website displays prices in euros, all taxes included, excluding shipping costs. The VAT amount is specified when the customer selects a product, and the shipping costs appear on the screen after the customer has finished selecting the various products.

The Remarkable Company (Emma DERDERIAN) reserves the right to change its prices at any time. However, products ordered are invoiced at the price in effect when the order is placed.

The rates offered include the discounts and rebates that the Remarkable company (Emma DERDERIAN) would be required to grant, taking into account its results or the buyer's assumption of certain services. No discount will be granted in the event of early payment.

ARTICLE 5: ORDER

The customer validates his order after having accepted these general conditions of sale. Before this validation, the customer is systematically asked to check each of the elements of his order; he can thus correct any errors.

The Remarkable Company (Emma DERDERIAN) confirms the order by email; this information includes in particular all the elements of the order and the customer's right of withdrawal.

Data recorded by the company Remarkable (Emma DERDERIAN) constitute proof of the nature, content and date of the order. This is archived by the company Remarkable (Emma DERDERIAN) under the legal conditions and deadlines; the customer can access this archiving by contacting the Customer Relations department.

ARTICLE 6: PAYMENT TERMS

 

Payment for customer purchases can be made by credit card or Paypal via the website. www.remarkableparis.com . Any bank transfer made as payment to Mrs. Emma DERDERIAN and all payments made via the Paypal application to the address derderian.emma@gmail.com, are subject to the entire General Conditions of Sale. In addition, each of these transactions directly implies the customer's acceptance of the General Conditions of Sale of the site www.remarkableparis.com .

 

ARTICLE 7: WITHDRAWAL PERIOD

 

The Buyer has a period of fourteen clear days, from receipt of the products, to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, of shipping costs and return costs. If the fourteen-day period expires on a Saturday, Sunday or a public holiday, it is extended until the next working day.

 

ARTICLE 8: DELIVERY AND SHIPPING

For all orders, products are shipped within 25 working days. If this period is exceeded, the customer will be informed without this granting them the right to cancel their order. Product manufacturing and delivery times are only indicative. Under no circumstances can they have a contractual value.

As soon as your package is sent shipped via La Poste, Mondial Relay or Chronopost, you will receive a link to track your package online with a tracking number.

On the other hand, the responsibility of the company Remarkable (Emma DERDERIAN) cannot be held liable in the event of error or omission on the part of La Poste, Mondial Relay or Chronopost . In this case Remarkable (Emma DERDERIAN), has no recourse against them. The same applies to delivery delays. To do this, the company Remarkable  (Emma DERDERIAN) undertakes to notify its customer of any possible delay caused by it, but this delay cannot cancel an order under any circumstances and the customer cannot therefore demand reimbursement.

Shipping costs include preparation and packaging fees as well as postage. Preparation and transport fees are fixed regardless of the total weight of the package. We recommend that you combine all your items into a single order. We cannot combine two orders placed separately, and shipping fees apply to each order.

All packages are prepared by the team www.remarkableparis.com . The condition of the packaging is scrupulously checked by us before shipping. However, the customer is required to check the condition of the delivered packages and to refuse it if it is damaged. If upon opening the package, the customer notices a visible defect, he must contact our customer service within 2 days of receipt. If no complaint is made within this period, the package is deemed to have been accepted as is.

The dimensions of the boxes are appropriate and your items are properly protected.

Packages not claimed within the time limit are automatically returned to the sender: the Remarkable company (Emma DERDERIAN), which cannot be held responsible in any way for the customer's non-receipt of the package. No refund can therefore be demanded from the customer.

If the customer wishes to have their package returned, they will have to pay the shipping costs. back .

Furthermore, no refund can be made beyond a period of 14 days after receipt of the package in the warehouse: the Remarkable company (Emma DERDERIAN).

 

ARTICLE 9: RETURNS AND REFUNDS

PLEASE NOTE THAT RETURNS WILL BE REFUNDED IN THE FORM OF CREDITS ONLY FOR SALE OR PROMOTIONAL ITEMS! NO RETURNS OR EXCHANGES WILL BE POSSIBLE FOR CUSTOM-MADE ITEMS.

The Buyer has a period of fourteen clear days, from receipt of the products, to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, of return costs.

The customer can request an exchange or refund of the products ordered within 14 days of receiving the order (the return must reach us at our premises within 14 days).

Excluding promotional or sale products and excluding personalized products.

The Internet user must return the products that do not suit him via a coupon issued by  the Remarkable company (Emma DERDERIAN). Be sure to keep your return tracking number, which may be requested.

For any returns, simply contact us by message, via the “contact” section on the website or by Instagram message, clearly specifying whether you want an exchange, a credit note or a refund.

The product(s) must be returned in their original packaging, along with their accessories (box, case, spare buttons, belt, badge, etc.), labels, and delivery slip. Items that have suffered damage (label cut, torn, worn item, etc.) cannot be accepted.

For the return, a return form must then be printed, with a copy of the initial invoice which must be sent by you and at your expense with the products in their original packaging.

Refund of the order excluding fees within 28 days.

 

 

ARTICLE 10: ASSETS

For any exchange we will give you a credit note valid on the entire site.

 

 

ARTICLE 11: CUSTOMER RELATIONS AND AFTER-SALES SERVICE

Email: contact@remarkableparis.com

Website: Contact Page

 

 

ARTICLE 12: COPYRIGHTS

According to the law of March 11, 1957, any reproduction, even partial, of the elements of the site www.remarkableparis.com requires prior written consent from Remarkable.